About Your Visit
Please call the office or submit a request online to make an appointment in advance. If you are unable to keep your appointment, please contact us or e mail to cancel your appointment. We make a sincere effort to adhere to our appointment schedule and appreciate your patience if we are late due to emergencies.
You may complete and submit / fax our forms securely online or you may print them and bring them completed to your appointment.
Photo ID, Insurance card, MRI’s, x-rays, and current medication list.
All line items are required to be completed for submission / fax or in person. The information is required due to changes in healthcare reform.
Current Medication List
Please bring a current list of prescribed and over the counter medications with you including the dosage and any known drug allergies.
Fees & Payments
We will submit your claims to your insurance company for you. Our office will verify your insurance benefits prior to your appointment and we request all patient responsibility portions due at the time they are rendered unless prior arrangements have been made. We will do our best to verify eligibility and benefits but ultimately it is the patient’s responsibility to be aware of their benefits and understand their policy including any exclusions (pre-existing conditions or non covered services) We accept cash, checks and credit cards for your convenience.
Authorizations & Referrals
Many insurance companies require authorization or referral prior to seeing a specialist. Our office policy is to obtain authorization prior to the visit.
Physical Therapy Appointments
Please contact your insurance company for your physical therapy benefits to help expedite the process. Please feel free to contact our receptionist to discuss your therapy benefits.
Please contact your pharmacist to refill your medication. Prescriptions refills are done during our regular office hours only.
Service and Support Animals
Orthopedic Associates follows the guidelines set forth by The Americans With Disabilities Act (ADA) and appreciates the cooperation of our patients when they visit our office. We welcome patients and their companions’ service animals at appointments; however, we do not allow support animals or pets of any kind in our medical office.
Click Patient Portal on the left side navigation.
What is the Patient Portal? The Patient Portal is a private website that Orthopedic Associates uses to communicate with our patients and allows our patients to securely manage their healthcare needs quickly and conveniently. You can use this website to make appointments, view current medications, request refills, view patient diagnosis and other patient documentation that may be provided by your doctor, as well as make payments and view patient education materials about prescription medication or medical procedures. Once registered you will have the ability to send and receive secure communications with your doctor, update your personal information, submit payments, request appointments and more.